Zepo — Customer Intelligence Platform

Know what customers want.
Answer them instantly.
Discover what's missing.

Zepo learns your business, answers customers using your own knowledge, and turns every conversation into intelligence that helps you improve your website, content and marketing.

✓ Website Discovery✓ Intelligent Answers✓ Human Conversations✓ Multilingual✓ Demand Intelligence
This week on your site

What buyers asked for

Questions asked
2,843
Answered
92.7%
Enquiries
428
18 things people wanted that you do not cover

Ranked by how often they were asked. Each one is a page, a product or an answer you are missing.

See the demand
The whole product in three words

Know. Answer. Discover.

Know

What your business knows.

Your website, services, documents, FAQs and business information become Zepo's Knowledge Center.

Answer

What your customers want to know.

Zepo understands the question and gives the customer the right answer, naturally.

Discover

What your business should know.

Zepo identifies questions you are not answering, information your website is missing and opportunities your marketing may have overlooked.

Know → Answer → Discover → Improve.

Architecture

One platform. Five intelligence layers.

Four layers run every conversation. The fifth turns those conversations into intelligence about your market.

Included with Zepo

01

Knowledge Center

Everything your business knows.

Zepo reads and organises your website, documents, services, FAQs, policies and business information into a structured knowledge layer.

You give Zepo the knowledge.
02

Answer Engine

Finds the right answer.

When a visitor asks something, Zepo understands the question, searches the relevant business knowledge and selects the most appropriate answer.

Right question. Right knowledge. Right answer.
03

Human Conversation

Answers like a person, not a database.

Zepo turns the information it finds into natural conversation while maintaining your business rules, tone and context.

Your knowledge. Human communication.
04

Translation Engine

Speak to customers in their language.

Visitors can communicate naturally across languages while Zepo continues using the same underlying business knowledge.

One Knowledge Center. Multiple languages.

+ Discovery Intelligence Optional intelligence module

05

Discovery Engine

Finds what your business does not know it is missing.

Zepo analyses your website, customer questions and business to identify missing information, unanswered demand and opportunities across content, SEO, AEO, GEO and conversion.

Your customers reveal the gaps. Zepo finds them.
See it answer

A conversation, as it actually runs.

Every reply below comes from an approved record. The last one is the part chatbots skip: Zepo says it does not know, offers a person, and files the question as a gap.

Zepo on your website
Hi, I am the Acme assistant. Who am I speaking with?
Sam
Nice to meet you, Sam. What can I help you with?
how much for a new website
Website packages start from AED 3,000 and include design, development and mobile optimisation. E-commerce projects are quoted separately.Answered · new website pricing
If you would like, I can have someone from our team get in touch about this.
and how long does that take?
A brochure site takes four to six weeks from kickoff to launch, including two review rounds.Answered · read as a follow-up to the previous question
do you integrate with shopify?
I could not find a confirmed answer for that, and I would rather get it right than guess. I can pass your question to the team so a person gets back to you.No answer · filed as a gap for Discovery

It asks for a name, not a form

Email and mobile are asked when they matter: a sales question, a request for a person, or a question passed to your team.

It follows the thread

"And how long does that take?" is read against the question before it, not as a new one.

It admits what it does not know

No invented answer. The visitor is offered a person, and the question becomes a ranked gap in Discovery.

The closed loop

Zepo does not just answer questions.
It learns from them.

A chatbot ends when the conversation ends. Zepo keeps the question, reads it against what your business can answer, and gives the gap back to you as work worth doing.

Every conversation makes your business smarter.

Start 14 days for $5
  1. Your business
  2. Knowledge Center
  3. Customer asks Zepo
  4. Answer Engine finds the answer
  5. Zepo responds naturally
  6. Customer questions are analysed
  7. Discovery identifies gaps
  8. Website and Knowledge Center improve
The difference

A chatbot handles a conversation.

Traditional chatbot
  1. Customer asks
  2. Chatbot answers
  3. Conversation ends.
Zepo
  1. Customer asks
  2. Zepo answers
  3. Zepo understands demand
  4. Finds knowledge gaps
  5. Recommends improvements
  6. Business gets smarter.

Zepo helps you understand the market behind the conversation.

Discovery Intelligence · optional module

Your website tells customers what you know.
Your customers tell you what you are missing.

Zepo Discovery analyses what visitors ask and compares it against your website and your Knowledge Center.

Discovery found 37 opportunities
6 Critical gaps 14 Important gaps 17 Growth opportunities
Customers are asking

“Do you integrate with Shopify?”

Asked 24 times this month

Website answer
Not found
Knowledge Center
Not found
Opportunity
HIGH
Recommended action

Add Shopify integration information to /integrations

Supports: Conversion · SEO · AEO · GEO

From conversations to marketing intelligence.

Customer questions

What are people actually asking?

Knowledge gaps

What can Zepo not currently answer?

Website gaps

What important information is missing?

Content opportunities

What should you create next?

Search opportunities

What could improve SEO, AEO and GEO?

Conversion opportunities

What information might help visitors decide?

What is Zepo?

Customer intelligence built around conversation.

Zepo combines conversational engagement, business knowledge and demand discovery in one platform.

Conversation Platform

Talk to customers.

Knowledge Intelligence

Know your business.

Demand Intelligence

Understand what customers want.

Discovery Intelligence

Find what you are missing.

Where it is used

One platform, five jobs.

Sales

Answer buying questions instantly and capture the enquiry with the question that produced it.

Customer service

Answer the routine questions from approved knowledge, and hand the rest to a person with the whole conversation attached.

Marketing

See what buyers ask in their own words, and what your content does not answer yet.

Website intelligence

Find the pages and sections your site is missing, ranked by how often people asked for them.

Lead generation

Ask for details at the moment they matter, not before the visitor has said anything.

Search and AEO

Turn real questions into the content that search engines and answer engines quote.

Where it lives

One script tag. It goes where your website already is.

Any website

WordPress, Shopify, Webflow, Wix, Squarespace, Next.js or hand-written HTML. If you can paste a script tag, Zepo runs on it.

Your knowledge, from where it is

Import by crawling your site, or from PDF, CSV and JSON. Everything lands in a draft you review before it is published.

Your CRM and tools

Signed webhooks fire on every captured lead, with the question and its classification, so your CRM, Zapier, Make or n8n can pick it up.

Email

Leads reach your team by email as they arrive, and chat transcripts are emailed to both sides when a conversation ends.

Your AI key, if you want one

Bring your own provider key for open-ended questions. The same approved knowledge stays the source, and the answer engine keeps working if the provider fails.

Signed-in visitors

Your server can vouch for a logged-in visitor with a short-lived signed token, so the assistant knows who it is speaking to.

Questions

What buyers usually ask

Is this a chatbot?

Answering visitors is how Zepo listens, but it is not the point of the product. The point is what you learn: what your customers came for, what you could not answer and where the demand is.

Does it invent answers?

No. Answers come from records you approved, and every decision is logged with the evidence behind it. When the evidence is thin, Zepo asks a question or hands over to your team instead of guessing.

How long does it take to set up?

Minutes for most sites. Zepo reads your pages, builds the Knowledge Center draft and shows it to you for review. Nothing is published until you publish it.

Is Discovery included?

The conversation layers are included with Zepo. Discovery Intelligence is an optional module, because it is a different job: it studies your market rather than serving one visitor.

Is there a free plan?

No. A trial is $5 for 14 days, and the plan is $39 a month after that. Discovery Intelligence is an optional module at $199 a month.

Do I need an AI provider?

No. The answer engine runs without one and costs nothing per message. You can add your own AI key later for open-ended questions; the same approved knowledge stays the source.

Start learning from your customers.

Zepo knows your business. Talks to your customers. Learns what they want. Shows you what is missing.